November 17: Regaining Civility in an Angry World


A Workshop by Marta Varee Pearson
Saturday, November 17, 2012 12:30 – 4:00p
THE CHALLENGE – Anger & Rudeness in:

  • the workplace (customers & co-workers)
  • on the roadway (inside the car & outside)
  • in places of worship
  • in homes (families & neighbors) & in the world at large
  • is an ongoing & escalating problem.

A RESPONSE –  Identify the core issues beneath the surface of
anger & fear in ourselves & others.
Learn strategies for de-escalating confrontations & creating effective dialogue.

GAIN – specific skills & tools to:
1. determine when true anger is present
2. decrease the prevalence of anger
3. effectively diffuse angry situations
4. secure peace in one’s own mind
5. create the civility you desire

LEARN WHAT – to trust in a situation with an angry person
never to say to an angry person
control you have during an angry confrontation

MODULE 1: Behind the Angry Mask
Definitions, Trust, Anger, Fear
MODULE 2: Peace in Your Own Mind
Personal Responsibility, Guidelines vs. Rules
MODULE 3: Effecting Environmental Change
Communication, Boundaries, Esteem

Sponsored by
Buckman Bridge Unitarian Universalist Church
8447 Manresa Avenue Jacksonville FL 32244
$20 per person/prepaid. $25 day of workshop
$30 per couple/prepaid. $35 day of workshop
Reserve your seat – mail payment to above address
Child care available with notice

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